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We are committed to protecting your privacy.

At Merritt Communications we take your privacy very seriously. We want you to know our position on this subject and we welcome any comments that you might have on this.

Our privacy policy position includes customers that place orders on-line via our website, via email, fax or in person.

We use the best companies in the industry for safely securing your information with state-of-the art digital encryption and other safety security measures designed to protect customer data. Customer data is safely stored in the cloud .

We never have, nor will we ever sell your personal information to anyone for any purpose.

We strive to make our privacy policy position easy to read and accessible.

We will announce any changes in our privacy policy so that you will always know where we stand on this issue. This will be done in writing via email or regular mail.

We’re open to your ideas and suggestions which can be submitted through our web contact portal or by writing to us directly at 5510 Birdcage Street, Ste 210 Citrus Heights CA 95610. Any and all suggestions will be read and given thorough consideration.

Privacy Policy Narrative:

The information that we collect is typically gathered through the website or through our personal interactions with our customers. In both cases, data collected are housed in encrypted computer programs rendering them secure. The type of information that is collected includes the customer name, address, phone number, email address, billing and shipping address. This information is used to help keep track of where our business is coming from and also allows us to communicate with those companies and individuals on new product releases, special promotions or changes that affect our company or our customers.

Additionally, we may use this information to investigate, prevent or take action regarding illegal activities or to look into any violations of our terms of service or use policies. In such cases where there is evidence of any security breach, we will notify you in writing.

Being that Merritt Communications has no affiliates or subsidiary companies, your information will not be cross shared among in-house, related companies. Instead, we are a single source enterprise with no data sharing.

Merritt Communications has been in business for nearly twenty years and during this entire time, we have never shared nor sold any information that was supplied to us by our valued customers. As the President and founder of the company I see nothing that will change this course. I realize that privacy is a very important, not to mention sensitive issue so please know that your information will not be distributed in any way to any organization but instead, be maintained within the confines of our company on servers that are cloud based, digitally encrypted and password protected thereby ensuring the safe storage of the information.

We do reserve the right to update, modify or make improvements to this privacy policy or to satisfy legal requirements. If any changes are made we will post the changes on our website at least 30 days prior to these changes becoming effective. With this in mind, you may want to check the website periodically for any changes to our policy.

  • Sales: 800-683-5715
  • Support: 800-683-5716
  • Text: 916-241-6098
  • Fax: 916-966-4525
  • Hours: Monday-Friday 7am-4pm PST
  • Merritt Communications
    • 3065 Kilgore Rd
    • Rancho Cordova, CA
    • 95670


  • I was searching the entire internet for a headset and ended up landing on Merritt Communications website. I called and was greeted by a gentleman named David. From the very first call until our 5th conversation he was the most helpful salesman I have ever encountered on the internet.

    He went way above and beyond and instead of just selling me what I asked for, he told me about a solution that would save me money and be a better fit for my company. Hands down anything related to office headsets this is the GO-TO COMPANY! Their return policy and warranty is hands down the best in the business. They made me feel comfortable making an online purchase. ~ Mark Z. “The Real Estate Guy”
  • Merritt Communications is a valued Channel Partner and an Authorized Reseller of Plantronics Products and Services. In their nearly 20 year relationship with Plantronics, Merritt has actively promoted, sold, and supported the world’s leading communications headsetsPlantronics - for home, office, call center, computer and mobile applications.logo-plantronics.png
  • Merritt Communications has been a valued Channel Partner ever since Konftel entered the North American market six years ago. We appreciate their dedicated approach to customer service and attention to detail when it comes to assisting the customer with their Konftel conferencing needs. We value them as a Dealer Partner, and look forward to a continued relationship with Merritt Communications for years to come."
  • Merritt Communications has been a top-tier Aastra Reseller for over 5 years. We value their commitment to quality product and excellent customer service. Jerry Harkey, Western Region Sales Manager, Aastra USAlogo-aastra.png
  • As a Communications Analyst for the state of California, part of my responsibilities are procuring headsets and components for emergency communications centers that are located throughout the state.  Doug Merritt's in-depth knowledge of communication products and his understanding of what my center's needs are has allowed me to provide them with some of the most top of the line products available.~ Stella Butler-Cain, CHP
  • As a California State agency, we were looking for a certified, small business vendor to meet our needs for Telecommunications equipment and 10 years ago we found ;Merritt Communications. Merritt Communications has been serving us ever since with telephone equipment sales and technical support assistance.
    The personal commitment that Merritt Communications gives to their customers is great! Tracy Hurtig, Telecommunications Manager, Ca. Dept. of Parks and Recreation
  • I wanted to write a little testimonial about Dave Detres at Merritt Communications. I have purchased several desk headsets, phone systems equipment and a wireless headset for my iPhone as well. Dave replies to every email and text, he has a great attitude and gets the job done. He always exceeds my expectations in customer service. If you are thinking of any new phone equipment for your company…do yourself a favor and Call Dave Detres with Merritt communication, he will get it taken care and do it the old fashion way…with integrity" ~ Marlena Olson, VITEK Mortgage Group
  • Merritt Communication has been a trusted and reliable source for all of our Plantronics needs. The customer service that Merritt provides has always been outstanding and they are ready to help with our needs at a moments notice. We are very pleased with the quality of the product and service and will continue to do business with them in the future.Karen, Kaiser Permanente
  • The Merritt Communications Web site has been an excellent resource for our Sutter Medical Foundation medical offices. They utitize the site to make the best decisions regarding their telecommunication requirements. It has been very helpful for the buyers as well, to confirm the wireless headset features and accessories and compare and contrast the different models available.Dan, Sutter Health
  • A commitment to quality and fulfilling the needs of their customers has made Merritt Communications the successful business that it is. Doug Merritt and his employees have always come through for us no matter how big or small the project here at Lyon Real Estate!" Bobby Burkam | Support Manager, Information Technology | Lyon Real Estate
  • "We are very satisfied with Merritt Communications customer service! They have great products and respond quickly to any request, usually exceeding our expectations! I would highly recommend them!"  J. McElvain - CHW, Mercy Hospital